your banking questions answered
When is my deposit available?
If you deposit funds before 3:00 p.m. your deposit will be available that night. Any transactions after 3:00 p.m. including online transactions, will be posted on the next business day.
Do you offer overdraft protection?
We do not currently offer an overdraft protection feature. You can however add a sweep protection to your account. Sweep protection is an automatic transfer between a checking or savings account that is set up to cover insufficient funds if needed. If your account balance drops below zero, funds are transferred from your other account to cover the insufficient funds. The fee is $3.00 per sweep transaction.
Can you view check images in your online banking?
Yes! After you are logged into your online banking, you click on the amount of the check and it will bring up the image. You can save it to your computer or print them off.
What are your wiring instructions?
Bankers Bank of Kansas: Routing # 101104805
Credit FirstOak Bank: Acct# 110820
To Further Credit:
Is there a daily limit on my debit card?
Yes. The daily POS (point of sale) signature based debit limit on any debit card is $1000.00. The daily ATM cash withdrawal limit is $250.00. If you need your limit temporarily raised please call our customer service at (620) 331-2265 or (719) 544-2265.
Who do I call when I need to report a lost or stolen debit card?
During normal business hours, please call the Main branch @ (620) 331-2265 or Pueblo branch @ (719) 544-2265. If it is after business hours, call 1-800-500-1044.